Our guarantees

  • You approve the preview before productionIt shows on the product page, or arrives by email when we draw for you.
  • If the mistake is ours, we make the item againAt our expense, including return postage.
  • Free tracked deliveryIn 9 to 25 days depending on the item, anywhere in the European Union. Nothing to pay on delivery.

Questions before you order

How do I find out the delivery date?

It shows the exact day on the product page and in the basket, before you pay.

Can I return an item?

Leather bookmarks, bookends and journals without marking can be returned within 14 days of delivery, with no need to give a reason. A personalised item cannot be returned, but the legal guarantee of conformity always applies.

Can I have my own drawing engraved?

Yes, on the book embosser and the wax seal stamp. We need a clear drawing with black lines on a white background.

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